Adoption of Artificial Intelligence Tools in IQAC Processes: Enhancing Academic Quality Assurance in Selected Technical Institutions in India

Volume 11, Issue 1, 2026

International Journal of Commerce and Management Studies, ISSN 2456-3684

Author Name and Affiliation

Dr. Abhijit R. Gajghate

Associate Professor, Department of Business Management
Madhukarrao Pandav College of Engineering, Bhandara, India

Abstract

The rapid growth of Artificial Intelligence (AI) has created new opportunities for strengthening academic quality assurance in higher education. Internal Quality Assurance Cells (IQACs) play a crucial role in planning, monitoring, and accreditation preparedness in technical institutions. This study examines the adoption of AI tools in IQAC processes and evaluates their effectiveness in enhancing quality assurance. Key AI-driven functions analyzed include automated data management, predictive analytics, documentation support, feedback analysis, and compliance monitoring. Using a descriptive research design of 120 stakeholders from selected engineering and management institutions, the study highlights improvements in documentation accuracy, workload reduction, faster report generation, and data-driven decision-making. Statistical analysis confirms a strong positive impact of AI adoption on IQAC performance. The paper concludes with practical recommendations for integrating AI tools into routine IQAC operations to improve institutional efficiency and meet accreditation standards.

Keywords

Artificial Intelligence, IQAC, Academic Quality Assurance, NAAC, Technical Institutions, Higher Education, Predictive Analytics, Automation, Documentation, Academic
Governance.

References

• Aggarwal, R. (2022). AI in Governance of Higher Education Institutions.
• Romero, C., & Ventura, S. (2020). Educational Data Mining and Predictive Analytics.
• Sharma, P. (2021). Automation in Accreditation Processes.
• Siemens, G. (2019). Learning Analytics in Higher Education.
• NAAC Manuals and Guidelines (2020).
• AICTE Handbook (2023).
• Chatterjee, S. (2022). Artificial Intelligence in Academic Administration.
• UNESCO (2021). AI and the Future of Higher Education.
• Mishra, S. (2020). Quality Assurance in Technical Institutions.
• Wani, T., & Mehraj, H. (2021). ICT and Automation in Higher Education

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